All orders placed on the ROBERTS | WOOD Shop are delivered by DHL. Stock permitting, all orders placed with the ROBERTS | WOOD SHOP are usually dispatched within 3 business days (i.e not including weekends or holidays). Kindly note that dispatch times may increase during high demand periods.
All transactions are shown in British Pounds Sterling (£). All prices quoted on this website are accurate at the time of publication.
All shipping services used by ROBERTS | WOOD provide a tracking number. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested.
Shipping Rates and Delivery Times
United Kingdom and Europe
FREE on all orders over £250 1-3 working days from dispatch of order. On all orders totalling under £250 a flat rate of £10 applies.
USA and Canada
£15.00 3-5 Business Days
Asia and Rest of the world
£25.00 5-11 Business Days
ROBBERS | WOOD will ship your purchase to all worldwide destinations subject to DHL delivery availability. For shipments outside of Europe, please note that the above shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.
Due to shipping restrictions, we are not able to ship to Post Office boxes. When placing your order, you must provide us with an address where our delivery service can obtain a signature upon delivery of your shipment.
When you place an order with ROBERTS | WOOD a confirmation of your order and the amount charged to your credit card, will be sent to the email address you have registered with us. This document will contain your unique order number and details of the items you have purchased. Please keep this documentation somewhere safe in the unlikely event you have a problem.